Frequently asked questions


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Your order details will be confirmed automatically by email.

Yes, but at least 24 hours before your delivery time.

Orders must be placed at least 24 hours before scheduled delivery time and up to a month in advance.

All dietary restrictions and special requests must be made at the time of order.


Meals are delivered at a specific time and place pre-determined by your company

Please call our Operations Manager with any order issues for an immediate resolution 323.466.1835

Whenever possible our produce is sourced from local suppliers

We are committed to providing Room Service delivery in the most environmentally loving way possible. All Room Service packaging is recyclable. The trays and flatware are biodegradable and compostable. The day after delivery or the same day of the last delivery of the week, we pick up all packaging from the previous delivery to ensure they are properly processed for recycling, creating an ongoing life cycle for the packaging.


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